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CHI
2003
ACM
14 years 5 months ago
Shiny happy people building trust?: photos on e-commerce websites and consumer trust
Designing for trust in technology-mediated interaction is an increasing concern in CHI. In advertising, images of people have long been used to create positive attitudes to produc...
Jens Riegelsberger, Martina Angela Sasse, John D. ...
CACM
1999
56views more  CACM 1999»
13 years 5 months ago
Building Consumer Trust Online
Donna L. Hoffman, Thomas P. Novak, Marcos Peralta
SIGECOM
2011
ACM
311views ECommerce» more  SIGECOM 2011»
12 years 8 months ago
The role of social networks in online shopping: information passing, price of trust, and consumer choice
While social interactions are critical to understanding consumer behavior, the relationship between social and commerce networks has not been explored on a large scale. We analyze...
Stephen Guo, Mengqiu Wang, Jure Leskovec
ECIS
2003
13 years 6 months ago
An integrative model of consumer trust in internet shopping
Despite the phenomenal growth of Internet users, the penetration rate of Internet shopping remains low. Previous works suggesting that the lack of trust is the major impediment st...
Christy M. K. Cheung, Matthew K. O. Lee
IADIS
2003
13 years 6 months ago
The Scope and Depth of Privacy Statements on Business-to-Consumer Web Sites
Online privacy statements are capable of dispelling users' fears of data misuse and enhance their trust in Web sites, if their message is communicated effectively. This work-...
Irene Pollach