Over the last few years several process-based web service composition languages have emerged, such as BPEL4WS and BPML. These languages define the composition on the basis of a pr...
: As the economic importance of operation room (OR) management is increasing, the aim of this paper is to analyse the information need for business process reengineering (BPR) in O...
The field of Semantic Business Process Management (SBPM) has refuelled interest in using ontologies for the representation of the static and dynamic aspects of an enterprise and va...
Agata Filipowska, Martin Hepp, Monika Kaczmarek, I...
Abstract. The specification of business processes is becoming a more and more critical aspect for organizations. Such processes are specified as workflow models expressing the logi...
Although CRM is one of the fastest growing management approaches being adopted across many organizations and particularly tourism and hospitality firms, the deployment of CRM appl...