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» Business process mining: An industrial application
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IS
2007
13 years 4 months ago
Business process mining: An industrial application
Contemporary information systems (e.g., WfM, ERP, CRM, SCM, and B2B systems) record business events in so-called event logs. Business process mining takes these logs to discover p...
Wil M. P. van der Aalst, Hajo A. Reijers, A. J. M....
KDD
2008
ACM
153views Data Mining» more  KDD 2008»
14 years 4 months ago
Text classification, business intelligence, and interactivity: automating C-Sat analysis for services industry
Text classification has matured as a research discipline over the last decade. Independently, business intelligence over structured databases has long been a source of insights fo...
Shantanu Godbole, Shourya Roy
DEXA
2008
Springer
137views Database» more  DEXA 2008»
13 years 6 months ago
A Grid-Based Multi-relational Approach to Process Mining
Abstract. Industrial, scientific, and commercial applications use information systems to trace the execution of a business process. Relevant events are registered in massive logs a...
Antonio Turi, Annalisa Appice, Michelangelo Ceci, ...
BPM
2007
Springer
265views Business» more  BPM 2007»
13 years 10 months ago
BPM on Top of SOA: Experiences from the Financial Industry
Abstract. Service Oriented Architecture (SOA) forms an ideal infrastructure for Business Process Management as applications are invoked using standard interfaces and protocols. Aut...
Steen Brahe
DKE
2011
260views Education» more  DKE 2011»
12 years 8 months ago
Analysis on demand: Instantaneous soundness checking of industrial business process models
We report on a case study on control-flow analysis of business process models. We checked 735 industrial business process models from financial services, telecommunications, and...
Dirk Fahland, Cédric Favre, Jana Koehler, N...