Starting in 2003, Drew University began a process to replace its manual account management procedures with an automated provisioning system based upon Novell technologies. Over th...
Digital government is a complex organizational and social phenomenon. It involves technical, organizational, and policy elements, as well as their complex and recursive interactio...
Capturing the technical knowledge, contextual information, and rationale surrounding the design decisions underpinning system architectures can greatly improve the software develo...
Abstract. Internet business-to-business transactions present great challenges in merging information from different sources. In this paper we describe a project to integrate four ...
Yang Yu, Donald Hillman, Basuki Setio, Jeff Heflin
This paper reflects upon our attempts to bring a participatory design approach to design research into interfaces that better support dental practice. The project brought together...