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VLDB
2007
ACM
109views Database» more  VLDB 2007»
13 years 11 months ago
CallAssist: Helping Call Center Agents in Preference Elicitation
Ullas Nambiar, Himanshu Gupta, Mukesh K. Mohania
SIGECOM
2003
ACM
122views ECommerce» more  SIGECOM 2003»
13 years 10 months ago
On polynomial-time preference elicitation with value queries
Preference elicitation — the process of asking queries to determine parties’ preferences — is a key part of many problems in electronic commerce. For example, a shopping age...
Martin Zinkevich, Avrim Blum, Tuomas Sandholm