Both agile development and User Centered Design stress collaboration between customers and product teams, but getting these methodologies to work well together is not easy. This p...
We outline a method to model customer behavior from retail transaction data. In particular, we focus on the problem of recommending relevant products to consumers. Addressing this ...
The paper is a case study of customer-initiated software product development. We have observed and participated in system development activities in a commercial software house (com...
Agility, speed and flexibility in production networks are required in today's global competition in the flat world. The accuracy of order date delivery promises is a key elem...
Juhani Heilala, Jari Montonen, Arttu Salmela, Pasi...
In this paper, we study the decision making process involved in the five year lifecycle of a Bluetooth software product produced by a large, multi-national test and measurement fi...