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EOR
2010
110views more  EOR 2010»
13 years 5 months ago
Online scheduling policies for multiclass call centers with impatient customers
We consider a call center with two classes of impatient customers: premium and regular classes. Modeling our call center as a multiclass GI/GI/s + M queue, we focus on developing ...
Oualid Jouini, Auke Pot, Ger Koole, Yves Dallery
COMCOM
2004
127views more  COMCOM 2004»
13 years 5 months ago
Traffic splitting in a network: split traffic models and applications
The contemporary high-speed networks, e.g. the Internet and asynchronous transfer mode (ATM) networks provide a convenient and cost-effective communication platform to carry the e...
Huei-Wen Ferng, Cheng-Ching Peng
ICC
2009
IEEE
115views Communications» more  ICC 2009»
14 years 16 days ago
Peer-to-Peer Application Recognition Based on Signaling Activity
—Because of the enormous growth in the number of peer-to-peer (P2P) applications in recent years, P2P traffic now constitutes a substantial proportion of Internet traffic. The ...
Chen-Chi Wu, Kuan-Ta Chen, Yu-Chun Chang, Chin-Lau...
ICC
2007
IEEE
161views Communications» more  ICC 2007»
14 years 17 hour ago
Optimizing Multiplayer Gaming Protocols for Heterogeneous Network Environment
— The paper is concerned with a novel adaptive game server protocol optimization to combat network latencies in the case of heterogeneous network environment. In this way, game p...
Zsolt Kenesi, Gábor Kiss, János Leve...