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» Communication Behaviors and Trust in Collaborative Online Te...
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SAC
2009
ACM
14 years 3 days ago
Defending online reputation systems against collaborative unfair raters through signal modeling and trust
Online feedback-based rating systems are gaining popularity. Dealing with collaborative unfair ratings in such systems has been recognized as an important but difficult problem. T...
Yafei Yang, Yan Lindsay Sun, Steven Kay, Qing Yang
ICONFERENCE
2011
13 years 8 days ago
No sense of distance: improving cross-cultural communication with context-linked software tools
Many studies have established the difficulties inherent in both cross-cultural and distance communication. Distance work interferes with close collaboration and trust. Physical di...
Cecilia R. Aragon, Sarah S. Poon
CHI
2000
ACM
13 years 9 months ago
The effect of communication modality on cooperation in online environments
One of the most robust findings in the sociological literature is the positive effect of communication on cooperation and trust. When individuals are able to communicate, cooperat...
Carlos Jensen, Shelly Farnham, Steven M. Drucker, ...
CHI
1998
ACM
13 years 9 months ago
Trust Breaks Down in Electronic Contexts But Can Be Repaired by Some Initial Face-to-Face Contact
Trust is the prerequisitefor successwhen a collaborative taskinvolves risk of individualistic or deceitfulbehaviorsof others. Cantrust emergein electroniccontexts? This issue is e...
Elena Rocco
SAC
2010
ACM
14 years 5 days ago
Trustworthy interaction balancing in mixed service-oriented systems
Web-based collaboration systems typically require dynamic and context-based interactions between people and services. To support such complex interaction scenarios, we introduce a...
Florian Skopik, Daniel Schall, Schahram Dustdar