The widespread adoption of automated vehicle location systems (AVL) and automatic passenger counters (APC) in the transit industry has opened new venues in operations and system mo...
We outline a procedure called communicative and material functions analysis that can be used to derive business modeling concepts. It is rooted in the language-action perspective o...
Organizations are increasingly inter-connected as they source talent, goods and services from other organizations located in disparate parts of the world. They seek new ways of cr...
Data-centric business applications comprise an important class of distributed systems that includes on-line stores, document management systems, and patient portals. However, their...
One of the main concerns of IT governance is IT’s delivery of value to the business, which is driven by strategic business and IT alignment (SBITA). How to operationally assess ...