28 search results - page 2 / 6 » Contact management: identifying contacts to support long-ter... |
CHI
2011
ACM
12 years 8 months ago
2011
ACM
Parents and children in families living with regular separation due to work develop strategies to manage being apart. We interviewed 14 pairs of parents and children (ages 7 – 1...
WSC
2007
13 years 7 months ago
2007
In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...
IWC
2010
13 years 3 months ago
2010
Instant Messaging (IM) is a useful tool for collaborative work. However, the awareness and communication features of IM pose a tension with privacy desires. Inadequate support for...
GROUP
2005
ACM
13 years 10 months ago
2005
ACM
Many instant messenger (IM) clients let a person specify the identifying name that appears in another person’s contact list. We have noticed that many people add extra informati...
IIWAS
2004
13 years 6 months ago
2004
The `SemanticLIFE' system is designed to store, manage and retrieve ones lifetime's information entities. It enables the acquisition and storage of data while giving ann...