This paper proposes a hybrid approach for managing knowledge within companies based on communication between people. In addition to traditional Knowledge Management Systems our co...
Robert Loew, Katrin Kuemmel, Judith Ruprecht, Udo ...
Over the past decade, distributed computing necessitated a centralized support environment at most colleges and universities. This development has given campus computer users the ...
Employees depend on other people in the enterprise for rapid access to important information. But current systems for finding experts do not adequately address the social implicat...
Kate Ehrlich, Ching-Yung Lin, Vicky Griffiths-Fish...
Mixed Reality Architecture (MRA) supports distributed teams in their everyday work activities by linking multiple physical spaces across a shared three-dimensional virtual world. ...
After thirty-plus years of making small “mid-course corrections” types of changes to the support paradigm, many on the Iowa State University campus thought it was time to make...