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» Contextual Inquiry in Signal Boxes of a Railway Organization
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IFIP
2009
Springer
13 years 12 months ago
Contextual Inquiry in Signal Boxes of a Railway Organization
A number of selected field-study techniques have been validated in a case study in the domain of railway signal boxes. The context of this work is the endeavour of a human-centred ...
Joke Van Kerckhoven, Sabine Geldof, Bart Vermeersc...
TSD
2007
Springer
13 years 11 months ago
Constructing Empirical Models for Automatic Dialog Parameterization
Automatic classification of dialogues between clients and a service center needs a preliminary dialogue parameterization. Such a parameterization is usually faced with essential di...
Mikhail Alexandrov, Xavier Blanco, Natalia Ponomar...