In this paper we evolve a rule based approach to SLA representation and management which allows separating the contractual business logic from the application logic and enables aut...
This paper describes a Rule Based Service Level Agreement language called RBSLA which is based on RuleML. With this language SLAs can be implemented in a machine readable syntax w...
Outsourcing of complex IT infrastructure to IT service providers has increased substantially during the past years. IT service providers must be able to fulfil their service-qualit...
In order to detect violations of end-to-end service level agreements (SLA) and to isolate trouble links and nodes based on a unified framework, managers of a service provider net...
Most web services need to be contracted through service level agreements that typically specify a certain quality of service (QoS) in return for a certain price. We propose a new f...