7 search results - page 1 / 2 » Coordinating the Service Process of Two Business Units towar... |
IFIP
2007
Springer
13 years 11 months ago
2007
Springer
The paper presents a new theoretical framework for coordinating an inter-unit collaborative service process towards a joint customer. The common service process is itself presente...
HICSS
2010
IEEE
14 years 6 days ago
2010
IEEE
IT service providers are increasingly required to orientate their service portfolio towards the IT support of their consumer’s business processes. This enables diversification a...
HICSS
2009
IEEE
13 years 9 months ago
2009
IEEE
Recently, service orientation has increasingly been debated both in research and practice. While researchers postulate a paradigm shift towards services as the basic unit of excha...
DFG
2003
Springer
13 years 10 months ago
2003
Springer
Abstract. The new millennium is characterized by speed and distribution in every aspect of most business and organization undertaking. Organizations are challenged to bring ideas a...
SAC
2008
ACM
13 years 4 months ago
2008
ACM
Networked value constellations are collections of enterprises that jointly satify complex consumer needs. Increasingly, such needs are satisfied by e-services, i.e. commercial ser...