3 search results - page 1 / 1 » Creating a Help Center from Scratch: A Recipe for Success |
SIGUCCS
2000
ACM
13 years 9 months ago
2000
ACM
Creating a university Help Center from scratch can be a challenging yet very rewarding experience for an IT professional. Buying computers, building networks, and installing softw...
SIGUCCS
2000
ACM
13 years 9 months ago
2000
ACM
The University of Pittsburgh's Computing Services and Systems Development organization is focused on the needs of the faculty and student population, totaling nearly 40,000 u...
MODELS
2007
Springer
13 years 11 months ago
2007
Springer
Abstract. This paper describes our experiences in defining the processes associated with preparing and administrating chemotherapy and then using those process definitions as the b...