Figuring out the best way to communicate with and serve students is one of the paramount challenges facing library and technology organizations today, including Bucknell Universit...
The University of Pittsburgh's Computing Services and Systems Development organization is focused on the needs of the faculty and student population, totaling nearly 40,000 u...
We have designed and implemented a desktop sharing system based on P2P (peer-to-peer) techniques, named “comDesk,” which enables users to exchange the desktop images as well as...
The quality of student consultants and their development through training and education are major factors in determining long-term effectiveness of university Help Desk. To hire a...