39 search results - page 3 / 8 » Critical success factors for a customer relationship managem... |
ECIS
2004
13 years 7 months ago
2004
The term business model has been used loosely several times for describing a company's strategies, revenue model, processes and overall business logic both by researchers and...
GECCO
2004
Springer
13 years 11 months ago
2004
Springer
A critical success factor in Insurance business is its ability to use information sources and contained knowledge in the most effective way. Its profitability is obtained through t...
HICSS
2007
IEEE
13 years 12 months ago
2007
IEEE
Knowledge is recognized as a critical resource to gain and sustain competitive advantage in business. While many organizations are employing knowledge management (KM) initiatives,...
INFSOF
2007
13 years 5 months ago
2007
Business has been highlighted as a one of the critical dimensions of software product line engineering. This paper’s main contribution is to increase the understanding of the in...
CORR
2008
Springer
13 years 5 months ago
2008
Springer
With customer relationship management (CRM) companies move away from a mainly product-centered view to a customer-centered view. Resulting from this change, the effective manageme...