The success of mobile text messaging poses many questions for usability studies. Considering the inherent usability weaknesses of mobile phones such as the small display, poor inp...
Short Message Service (SMS) is a popular form of nonverbal mobile communication. To date, most research has focused upon the use of SMS by teenagers and young adults. Our work exa...
Christine Soriano, Gitesh K. Raikundalia, Jakub Sz...
Despite its widespread use, voicemail presents numerous usability challenges: People must listen to messages in their entirety, they cannot search by keywords, and audio files do ...