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HICSS
2005
IEEE
120views Biometrics» more  HICSS 2005»
13 years 10 months ago
Customer Knowledge Management Competence: Towards a Theoretical Framework
Customer knowledge has been increasingly recognized as a key strategic resource in any company’s success. Recent studies conducted in the fields of Knowledge Management and Cust...
Minna Rollins, Aino Halinen
GI
2010
Springer
13 years 3 months ago
Towards a Service Level Management Framework for Service Value Networks
: The ongoing trend towards a global services economy creates considerable market opportunities and challenges for providers of Software-as-aService (SaaS). For meeting customer ex...
Christof Momm, Frank Schulz
IJLT
2008
184views more  IJLT 2008»
13 years 5 months ago
Ad hoc transient communities: towards fostering knowledge sharing in learning networks
: To enhance users' social embedding within learning networks, we propose to establish ad hoc transient communities. These communities serve a particular goal, exist for a lim...
Adriana J. Berlanga, Peter B. Sloep, Liesbeth Kest...
CASCON
2008
255views Education» more  CASCON 2008»
13 years 6 months ago
Autonomic tuning expert: a framework for best-practice oriented autonomic database tuning
Databases are growing rapidly in scale and complexity. High performance, availability, and further service level agreements need to be satisfied under any circumstances to please ...
David Wiese, Gennadi Rabinovitch, Michael Reichert...
PAAMS
2010
Springer
13 years 2 months ago
Towards Improving Supply Chain Coordination through Agent-Based Simulation
Abstract One of the most significant paradigm shifts of modern business management is that individual businesses no longer compete as autonomous entities but rather as supply chain...
Areti Manataki, Yun-Heh Chen-Burger, Michael Rovat...