13 search results - page 3 / 3 » Customer relationship management (CRM) evaluation: diffusing... |
ECAI
2000
Springer
13 years 9 months ago
2000
Springer
The web is fast maturing into an important marketing medium that provides businesses with the ability to undertake oneto-one marketing and provide personalised services to their cu...
SAC
2004
ACM
13 years 10 months ago
2004
ACM
Web applications have become complex and crucial for many firms, especially when combined with areas such as CRM (Customer Relationship Management) and BPR (Business Process Reen...
HICSS
2005
IEEE
13 years 10 months ago
2005
IEEE
The Public Domain (PD) always serves as an agent to provide better and reliable services and information to citizens. Recent advancements in technology, citizen-demand and new pub...