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» Decision Support for User Interface Design: Usability Diagno...
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CHIMIT
2009
ACM
14 years 2 days ago
Network stack diagnosis and visualization tool
End users are often frustrated by unexpected problems while using networked software, leading to frustrated calls to the help desk seeking solutions. However, trying to locate the...
Krist Wongsuphasawat, Pornpat Artornsombudh, Bao N...
NORDICHI
2004
ACM
13 years 11 months ago
Procuring a usable system using unemployed personas
This case study examines a procurement project where the Swedish National Labor Market Administration (AMV) hired usability consultants in order to redesign their website for empl...
Erik Markensten, Henrik Artman
CHI
2007
ACM
14 years 6 months ago
Decision-making strategies in design meetings
This project aims to further our understanding of the practice of user-centered design (UCD) by observing the argumentation strategies used by designers in faceto-face meetings in...
Erin Friess
CHI
2002
ACM
14 years 5 months ago
NetRaker suite: a demonstration
This demonstration will show the application of a unique approach to collecting and analyzing usability data from the users of Web sites and software applications. The NetRaker Su...
Doug van Duyne, James A. Landay, Matthew Tarpy
CHI
2003
ACM
14 years 5 months ago
The digital set-top box as a virtual channel provider
This research is based on the realization that the desktop computing paradigm is not appropriate for television, because it is adapted to fundamentally different user aspirations ...
Konstantinos Chorianopoulos