: Service processes are a special type of business processes playing an increasingly important role in modern economies. They require new forms of flexibility not found in ordinary...
Over the past several years, the artifact-centric approach to workflow has emerged as a new paradigm of business process modelling. It provides a robust structure of workflow and s...
Abstract. For organizations to flourish in a changing environment, their business processes need to be flexible. Designing flexible business processes is a challenge. We use Weick&...
Flexibility of business processes requires a modeling language that can distinguish between the stable and flexible parts of a business process. Starting from a general model of bu...