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» Definition and Evaluation of Penalty Functions in SLA Manage...
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ICNS
2008
IEEE
13 years 11 months ago
Definition and Evaluation of Penalty Functions in SLA Management Framework
The paper presents an analysis of the possibilities of defining penalty functions to be used in SLA management frameworks. As a basis for the analysis, a brief survey of metrics u...
Jacek Kosinski, Dominik Radziszowski, Krzysztof Zi...
NOMS
2006
IEEE
13 years 10 months ago
Self-Adaptive SLA-Driven Capacity Management for Internet Services
— This work considers the problem of hosting multiple third-party Internet services in a cost-effective manner so as to maximize a provider’s business objective. For this purpo...
Bruno D. Abrahao, Virgilio Almeida, Jussara M. Alm...
BDIM
2007
IEEE
85views Business» more  BDIM 2007»
13 years 11 months ago
Frameworks for Business-driven Service Level Management: A Criteria-based Comparison of ITIL and NGOSS
—In the majority of today’s IT organizations, Service Level Agreements (SLAs) are an important means for underpinning IT service provisioning by clearly defined Quality of Ser...
Thomas Schaaf
CAISE
1999
Springer
13 years 9 months ago
Towards a Classification Framework for Application Granularity in Workflow Management Systems
The support of process enactment through the use of workflow management systems has gained considerable attention within the last few years. We develop a classification framework c...
Jörg Becker, Michael zur Muehlen
CIKM
2009
Springer
13 years 8 months ago
Empirical justification of the gain and discount function for nDCG
The nDCG measure has proven to be a popular measure of retrieval effectiveness utilizing graded relevance judgments. However, a number of different instantiations of nDCG exist, d...
Evangelos Kanoulas, Javed A. Aslam