: Universities have been early adopters of Information and Communication Technologies (ICT). However, does availability imply use? How is ICT being used by academic departments? Th...
This study aims at understanding the patient’s experience in the waiting room of the emergency department. The research explores and unveils the context and interactions in the ...
Simulation of existing systems can reinforce a Subject Matter Expert’s gut feelings. However, it is more difficult to develop intuition for proposed systems, particularly when c...
Martin J. Miller, David M. Ferrin, Marshall Ashby,...
Hospitals today are investing time and money to expand and improve their Emergency Departments (ED). Using simulation to test their many improvement ideas can necessitate running ...
Scheduling trainees (graduate students) is a complicated problem that has to be solved frequently in many hospital departments. We will describe a trainee-scheduling problem encou...