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EGOV
2010
Springer
12 years 21 days ago
Designing Quality Business Processes for E-Government Digital Services
Abstract. Research works and surveys focusing on e-Government Digital Services availability and usage, reveal that often services are available but ignored by citizens. In our hypo...
Flavio Corradini, Damiano Falcioni, Andrea Polini,...
SWAP
2008
12 years 1 months ago
An Ontology-based Inquiry Framework
Abstract. Quality of service (QoS) and citizens satisfaction are primary objectives for any eGovernment project. Quality can be inspected directly through measurements of specific ...
Antonio Candiello, Andrea Albarelli, Agostino Cort...
JTAER
2008
118views more  JTAER 2008»
11 years 10 months ago
Service and Document Based Interoperability for European eCustoms Solutions
Innovative eCustoms solutions play an important role in the pan-European eGovernment strategy. The underlying premise is interoperability postulating a common understanding of pro...
Tobias Vogel, Alexander Schmidt, Alexander Lemm, H...
IMCSIT
2010
11 years 9 months ago
Trusted Data in IBM's MDM: Accuracy Dimension
A good data model designed for e-Commerce or e-Government has little value if it lacks accurate, up-to-date data [22]. In this paper data quality measures, its processing and maint...
Przemyslaw Pawluk
JCIT
2007
158views more  JCIT 2007»
11 years 11 months ago
A Guidance Process for the Selection of Business Process Modelling Techniques for the Revised Business Process Reengineering
Business Process Reengineering is a reverse design process that allows for radical improvement in quality, service, cycle times, productivity and cost for a specific market or cus...
Leila Jamel Menzli, Sonia Ayachi Ghannouchi, Henda...
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