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AVI
2010
13 years 5 months ago
Designing a cross-channel information management tool for workers in enterprise task forces
This paper presents a research project on the design of a cross-channel information management tool for knowledge workers: we focus on IT services professionals in a large enterpr...
Gregorio Convertino, Sanjay Kairam, Lichan Hong, B...
CHI
2004
ACM
14 years 5 months ago
A diary study of task switching and interruptions
We report on a diary study of the activities of information workers aimed at characterizing how people interleave multiple tasks amidst interruptions. The week-long study revealed...
Mary Czerwinski, Eric Horvitz, Susan Wilhite
SIGSOFT
2010
ACM
13 years 2 months ago
Rethinking the economics of software engineering
Reliance on skilled developers reduces the return on investment for important software engineering tasks such as establishing program correctness. This position paper introduces a...
Todd W. Schiller, Michael D. Ernst
WSC
2004
13 years 6 months ago
"One" a New Tool for Supply Chain Network Optimization and Simulation
Nowadays, in a hotly competitive environment, companies are continuously trying to provide products and/or services to customers faster, cheaper, and better than the competitors d...
Hongwei Ding, Lyès Benyoucef, Xiaolan Xie, ...
CHI
2004
ACM
14 years 5 months ago
"Constant, constant, multi-tasking craziness": managing multiple working spheres
Most current designs of information technology are based on the notion of supporting distinct tasks such as document production, email usage, and voice communication. In this pape...
Gloria Mark, Víctor M. González