Ethnographies often show that users appropriate and adapt technology in ways never envisaged by the designers, or even deliberately subverting the designers’ intentions. As desi...
Users appropriate a technology innovation as they adapt and adapt to its capabilities. This paper argues that the appropriation of technology innovations
Personal firewalls are an important aspect of security for home computer users, but little attention has been given to their usability. We conducted semi-structured interviews to ...
Fahimeh Raja, Kirstie Hawkey, Konstantin Beznosov,...
In this paper, the results of a front-page genre analysis of 290 Swedish municipality Web sites are presented, and the appropriateness of the identified design solutions are discu...