2 search results - page 1 / 1 » Dialogue Management in Vector-Based Call Routing |
ACL
1998
13 years 6 months ago
1998
This paper describes a domain independent, automatically trained call router which directs customer calls based on their response to an open-ended "How may I direct your call...
CMC
1998
Springer
13 years 9 months ago
1998
Springer
Abstract. Intelligent MultiMedia (IntelliMedia) focuses on the computer processing and understanding of signal and symbol input from at least speech, text and visual images in term...