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MANSCI
2008
128views more  MANSCI 2008»
13 years 5 months ago
Optimizing Call Center Staffing Using Simulation and Analytic Center Cutting-Plane Methods
We consider the problem of minimizing staffing costs in an inbound call center, while maintaining an acceptable level of service in multiple time periods. The problem is complicat...
Júlíus Atlason, Marina A. Epelman, S...
AUTOMATICA
2008
74views more  AUTOMATICA 2008»
13 years 5 months ago
Symbolic reachability analysis of genetic regulatory networks using discrete abstractions
screte abstractions Gr
Grégory Batt, Hidde de Jong, Michel Page, J...
INFOCOM
2007
IEEE
13 years 11 months ago
Oblivious Routing with Mobile Fusion Centers over a Sensor Network
— We consider the problem of aggregating data at a mobile fusion center (fusor) (eg. a PDA or a cellular phone) moving within a spatial region over which a wireless sensor networ...
Devavrat Shah, Sanjay Shakkottai
WSC
2008
13 years 7 months ago
Simulation and optimization in a health center in Medellin, Colombia
Simulation has been widely applied to health care cases in numerous countries. In Colombia, these applications are scarce. We use a systemic approach, discrete event simulation, s...
Karol Perez, Laura Cardona, Sebastian Gomez, Tomas...
ICEB
2004
150views Business» more  ICEB 2004»
13 years 6 months ago
User-Centered Guidelines for Design of Mobile Applications
In this study, interviews were conducted to derive user-centered guidelines for the interface design of mobile applications. These guidelines cover general design issues in input,...
Xiaowen Fang, Susy S. Chan, Jacek Brzezinski, Shua...