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» Do Actors Call Use Cases
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FASE
2004
Springer
13 years 10 months ago
Actor-Centric Modeling of User Rights
Abstract. In this paper we present a novel approach for the predicative specification of user rights in the context of an object oriented use case driven development process. We e...
Ruth Breu, Gerhard Popp
EPK
2006
118views Management» more  EPK 2006»
13 years 6 months ago
Transformation of Use Cases to EPC Models
: Within the requirements phase of many projects, functional requirements are often documented as Use Cases. Within SOA projects, however, these Use Cases are not sufficient since ...
Daniel Lübke
HCI
2009
13 years 2 months ago
A Multiple-Aspects Visualization Tool for Exploring Social Networks
Social network analysis (SNA) has been used to study the relationships between actors in social networks, revealing their features and patterns. In most cases, nodes and edges in g...
Jie Gao, Kazuo Misue, Jiro Tanaka
MANSCI
2008
128views more  MANSCI 2008»
13 years 4 months ago
Optimizing Call Center Staffing Using Simulation and Analytic Center Cutting-Plane Methods
We consider the problem of minimizing staffing costs in an inbound call center, while maintaining an acceptable level of service in multiple time periods. The problem is complicat...
Júlíus Atlason, Marina A. Epelman, S...