The key premise of an organization is to allow more efficient production, including production of high quality software. To achieve that, an organization defines roles and reporti...
Analysis of anomalies reported during testing of a project can tell a lot about how well the processes and products work. Still, organizations rarely use anomaly reports for more t...
This paper explores defects found in a high volume microprocessor when shipping at a low defect level. A brief description of the manufacturing flow along with definition of DPM i...
—Process studies and improvement efforts typically call for new instrumentation on the process in order to collect the data they have deemed necessary. This can be intrusive and ...
Jonathan E. Cook, Lawrence G. Votta, Alexander L. ...
Most of the effort that goes into improving the quality of software paradoxically does not lead to quantitative, measurable quality. Software developers and quality-assurance orga...