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CAISE
2000
Springer
13 years 9 months ago
Efficient Distributed Workflow Management Based on Variable Server Assignments
For enterprise-wide and cross-enterprise workflow (WF) applications, the load of the WF servers and the amount of communication in the subnets may become a bottleneck. This paper s...
Thomas Bauer, Peter Dadam
IJHPCA
2008
151views more  IJHPCA 2008»
13 years 4 months ago
WE-AMBLE: a Workflow Engine To Manage Awareness in Collaborative Grid Environments
Grid computing intends to share heterogeneous resources in dynamic service-based environments. This kind of systems has the major advantages of enabling rapid composition of distr...
Pilar Herrero, José Luis Bosque, Manuel Sal...
KDD
2008
ACM
142views Data Mining» more  KDD 2008»
14 years 5 months ago
Efficient ticket routing by resolution sequence mining
IT problem management calls for quick identification of resolvers to reported problems. The efficiency of this process highly depends on ticket routing--transferring problem ticke...
Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos A...
ELPUB
2007
ACM
13 years 8 months ago
Challenges in the Selection, Design and Implementation of an Online Submission and Peer Review System for STM Journals
Two international scientific publishers collaborated to develop an Online Submission and Peer Review System (OSPREY) for their journals. Our goals were to meet market demand, incr...
Judy Best, Richard Akerman