If an organization depends on the service quality provided by another organization it often enters into a bilateral service level agreement (SLA), which mitigates outsourcing risk...
The agent paradigm includes the notion that agents interact with services. This paper identifies the need for controlled access to such services, from the perspective of agent sys...
Benno J. Overeinder, P. D. Verkaik, Frances M. T. ...
Abstract— The scale, reliability, and cost requirements of enterprise data centers require automation of center management. Examples include provisioning, scheduling, capacity pl...
Sandip Agarwala, Yuan Chen, Dejan S. Milojicic, Ka...
As dependence on the World Wide Web continues to grow, so does the need for businesses to have quantitative measures of the client perceived response times of their Web services. ...