In spite of rapid advances in multimedia and interactive technologies, enterprise users prefer to battle with email spam and overload rather than lose the benefits of communicatin...
Michal Laclavik, Stefan Dlugolinsky, Martin Seleng...
The utility of an enterprise search system is determined by three key players: the information retrieval (IR) system (the search engine), the enterprise users, and the service pro...
Mingfang Wu, James A. Thom, Andrew Turpin, Ross Wi...
This paper focuses on the benefits that organizations may achieve from their investment in enterprise systems (ES). It proposes an ES benefit framework for summarizing benefits in ...
Today, valuable business information is increasingly stored as unstructured data (documents, emails, etc.). For example, documents exchanged between business partners capture info...
Electronic mail poses a number of unusual challenges for the design of information retrieval systems and test collections, including informal expression, conversational structure,...