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» Email Chronemics: Unobtrusive Profiling of Response Times
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HICSS
2005
IEEE
126views Biometrics» more  HICSS 2005»
13 years 10 months ago
Email Chronemics: Unobtrusive Profiling of Response Times
One of the unknowns of emailing is the time it will take the receiver to form and post a reply. Response times vary considerably, and the chronemics of email are an important non-...
Yoram M. Kalman, Sheizaf Rafaeli
WWW
2009
ACM
14 years 5 months ago
Behavioral profiles for advanced email features
We examine the behavioral patterns of email usage in a large-scale enterprise over a three-month period. In particular, we focus on two main questions: (Q1) what do replies depend...
Thomas Karagiannis, Milan Vojnovic