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SIGSOFT
2010
ACM
13 years 2 months ago
Embracing ambiguity
Software helps people fulfill their goals, but development tools lack understanding of those goals. But if development tools did understand how software artifacts relate to higher...
Kenneth C. Arnold, Henry Lieberman
SEKE
2009
Springer
13 years 11 months ago
Business Modeling for Service Engineering: Toward an integrated Procedure Model
Abstract—Business modeling for service engineering aims at flexible transformation of business logic into software code. The ISE framework is an interdisciplinary approach which...
Gregor Scheithauer, Stefan Augustin, Guido Wirtz
ACMDIS
2000
ACM
13 years 9 months ago
The Building Blocks of Experience: An Early Framework for Interaction Designers
Design activity has recently attempted to embrace “designing the user experience.” Designers need to demystify how we design for user experience and how the products we design...
Jodi Forlizzi, Shannon Ford
ACMDIS
2006
ACM
13 years 10 months ago
Design documentaries: inspiring design research through documentary film
This paper shows how we can take inspiration and use techniques from documentary film in pursuing user research. Documentary filmmaking has a long history of portraying everyday l...
Bas Raijmakers, William W. Gaver, Jon Bishay