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SIGSOFT
2010
ACM
13 years 2 months ago
Engineering self-coordinating software intensive systems
Wilhelm Schäfer, Mauro Birattari, Johannes Bl...
HICSS
2008
IEEE
132views Biometrics» more  HICSS 2008»
13 years 11 months ago
Service Systems as Customer-Intensive Systems and Its Implications for Service Science and Engineering
What does differentiate service systems from traditional subjects of systems engineering such as manufacturing, and software? We address this issue by defining customer-intensive ...
Claudio S. Pinhanez