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» Engineering User Requirements for e-Government Services: A D...
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EGOV
2008
Springer
13 years 6 months ago
Engineering User Requirements for e-Government Services: A Dutch Case Study
Lex van Velsen, Thea van der Geest, Marc J. ter He...
JTAER
2007
160views more  JTAER 2007»
13 years 4 months ago
Enabling Knowledge Sharing within e-Government Back-Office Through Ontological Engineering
Nowadays, organizational innovation constitutes the government challenges for providing better and more efficient services to citizens, enterprises or other public offices. E–go...
Graciela Brusa, María Laura Caliusco, Omar ...
ECIS
2003
13 years 5 months ago
Transacting with citizens: Australian government policy strategy and implementation of online tax lodgement
Many governments have shown leadership in encouraging their citizenry to conduct transactions on-line. The policies that underpin these initiatives refer to a blend of civic benef...
Jeff Chamberlain, Tanya Castleman
KBSE
2008
IEEE
13 years 10 months ago
Becoming responsive to service usage and performance changes by applying service feedback metrics to software maintenance
Software vendors are unaware of how their software performs in the field. They do not know what parts of their software are used and appreciated most and have little knowledge ab...
Henk van der Schuur, Slinger Jansen, Sjaak Brinkke...
ICSOC
2005
Springer
13 years 9 months ago
Using Test Cases as Contract to Ensure Service Compliance Across Releases
Web Services are entailing a major shift of perspective in software engineering: software is used and not owned, and operation happens on machines that are out of the user control....
Marcello Bruno, Gerardo Canfora, Massimiliano Di P...