Nowadays, organizational innovation constitutes the government challenges for providing better and more efficient services to citizens, enterprises or other public offices. E–go...
Many governments have shown leadership in encouraging their citizenry to conduct transactions on-line. The policies that underpin these initiatives refer to a blend of civic benef...
Software vendors are unaware of how their software performs in the field. They do not know what parts of their software are used and appreciated most and have little knowledge ab...
Henk van der Schuur, Slinger Jansen, Sjaak Brinkke...
Web Services are entailing a major shift of perspective in software engineering: software is used and not owned, and operation happens on machines that are out of the user control....
Marcello Bruno, Gerardo Canfora, Massimiliano Di P...