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DSOM
2008
Springer
13 years 6 months ago
SYMIAN: A Simulation Tool for the Optimization of the IT Incident Management Process
Incident Management is the process through which IT support organizations manage to restore normal service operation after a service disruption. The complexity of IT support organi...
Claudio Bartolini, Cesare Stefanelli, Mauro Torton...
WSC
2007
13 years 7 months ago
The simulation power of automod
Decision making in industry continues to become more complicated. Customers are more demanding, competition is more fierce, and costs for labor and raw materials continue to rise....
Todd LeBaron, Craig Jacobsen
WSC
1997
13 years 6 months ago
Using SiMPLE++ for Improved Modeling Efficiencies and Extending Model Life Cycles
SiMPLE++ is an object-oriented simulation environment for modeling all types of manufacturing, logistics and service systems. AESOP’s SiMPLE++ is a fully object-oriented impleme...
David R. Kalasky, Gerald A. Levasseur
HICSS
2007
IEEE
95views Biometrics» more  HICSS 2007»
13 years 11 months ago
Decision Tools for Reducing Congestion at Locks on the Upper Mississippi River
This paper describes the development of tools to support better scheduling and sequencing of barge tows on a congested portion of the Upper Mississippi River. Our study section co...
James F. Campbell, L. Douglas Smith, Donald C. Swe...
IJAMC
2008
99views more  IJAMC 2008»
13 years 4 months ago
Improving Educational Multimedia selection process using group decision support systems
Educational Multimedia (EMM) is becoming a mature and integral part of teaching and learning systems, mainly due to its ability improve teaching and learning. However, EMM selecti...
Mohammed N. A. Abdelhakim, Shervin Shirmohammadi