Incident Management is the process through which IT support organizations manage to restore normal service operation after a service disruption. The complexity of IT support organi...
Decision making in industry continues to become more complicated. Customers are more demanding, competition is more fierce, and costs for labor and raw materials continue to rise....
SiMPLE++ is an object-oriented simulation environment for modeling all types of manufacturing, logistics and service systems. AESOP’s SiMPLE++ is a fully object-oriented impleme...
This paper describes the development of tools to support better scheduling and sequencing of barge tows on a congested portion of the Upper Mississippi River. Our study section co...
James F. Campbell, L. Douglas Smith, Donald C. Swe...
Educational Multimedia (EMM) is becoming a mature and integral part of teaching and learning systems, mainly due to its ability improve teaching and learning. However, EMM selecti...