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EDOC
2008
IEEE
13 years 5 months ago
Evaluating Quality Provisioning Levels in Service Oriented Business Environments
This paper advocates the need for a mechanism that will allow the evaluation of the provided quality of service (QoS) by a service provider to a service customer in B2B service pr...
Konstantinos Tserpes, Dimosthenis Kyriazis, Andrea...
EOR
2008
119views more  EOR 2008»
13 years 5 months ago
A novel mechanism for provisioning of high-level quality of service information in grid environments
Grids, like other heterogeneous systems, have reached the level of maturity where they are addressing the Quality of Service (QoS) provision aspect as a fundamental part of their ...
Konstantinos Tserpes, Dimosthenis Kyriazis, Andrea...
GECON
2007
Springer
132views Business» more  GECON 2007»
13 years 11 months ago
Enabling the Simulation of Service-Oriented Computing and Provisioning Policies for Autonomic Utility Grids
A key issue in utility computing environments, such as utility Grids, is the provisioning, orchestration and allocation of resources to services. In these environments, providers ...
Marcos Dias de Assunção, Werner Stre...
BDIM
2007
IEEE
85views Business» more  BDIM 2007»
13 years 11 months ago
Frameworks for Business-driven Service Level Management: A Criteria-based Comparison of ITIL and NGOSS
—In the majority of today’s IT organizations, Service Level Agreements (SLAs) are an important means for underpinning IT service provisioning by clearly defined Quality of Ser...
Thomas Schaaf
PROMS
2001
Springer
110views Multimedia» more  PROMS 2001»
13 years 9 months ago
On the End-User QoS-Awareness of a Distributed Service Environment
A lot of attention has been given to network quality of service and efforts to make layers on top of the network also QoS-aware increase noticeably. This paper explores QoS-aware s...
Ing Widya, R. E. Stap, L. J. Teunissen, B. Frank H...