1450 search results - page 2 / 290 » Evaluating Quality of Service for Service Level Agreements |
IEEESCC
2005
IEEE
13 years 11 months ago
2005
IEEE
In today’s IT service market customers urge providers to grant guarantees for quality of service (QoS) which are laid down in Service Level Agreements (SLAs). To satisfy custome...
ICSEA
2009
IEEE
13 years 3 months ago
2009
IEEE
-- Published work in the IT services area is generally centered on the description of management best practices or specific technological issues. There is a lack of empirical studi...
SIGSOFT
2008
ACM
13 years 5 months ago
2008
ACM
If an organization depends on the service quality provided by another organization it often enters into a bilateral service level agreement (SLA), which mitigates outsourcing risk...
ICSE
2004
IEEE-ACM
14 years 5 months ago
2004
IEEE-ACM
SLAng is an XML language for defining service level agreements, the part of a contract between the client and provider of an Internet service that describes the quality attributes...
MMNS
2001
13 years 6 months ago
2001
Current network infrastructures are experiencing rapid transformation from providing mere connectivity, to a wider range of flexible network services with Quality of Service (QoS)....