We introduce a conceptual framework that articulates the mechanics of collaboration for shared-workspace groupware: the low level actions and interactions that must be carried out...
Collaborative systems evaluation is necessary in several situations. However, evaluation is frequently done in an ad-hoc manner or not at all. This paper presents a survey of evalu...
A better understanding of how groupware systems have been evaluated in the past can help to frame the discussion of what methods and techniques should be considered for future eva...
Good real time groupware products are hard to develop, in part because evaluating their support for basic teamwork activities is difficult and costly. To address this problem, we ...
Group work evolves, often leading to changing requirements on the technical support. To meet these new requirements groupware has to be modified. A system that allows end users to...
Robert Slagter, Margit Biemans, G. Henri ter Hofte