8 search results - page 2 / 2 » Evolution of Contact Point: a case study of a help desk and ... |
ECIS
2004
13 years 6 months ago
2004
Web site development method is at an early stage in its evolution. Most existing methods are concerned with technical software issues and are poorly adapted to help developers thi...
CHI
2003
ACM
14 years 5 months ago
2003
ACM
Annotating paper documents with a pen is a familiar and indispensable activity across a wide variety of work and educational settings. Recent developments in pen-based computing p...
CINQ
2004
Springer
13 years 10 months ago
2004
Springer
In this paper we present the application of the inductive database approach to two practical analytical case studies: Web usage mining in Web logs and financial data. As far as co...