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» Expert recommendation with usage expertise
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CHI
2000
ACM
13 years 9 months ago
Agents to assist in finding help
When a novice needs help, often the best solution is to find a human expert who is capable of answering the novice’s questions. But often, novices have difficulty characterizing...
Adriana Santarosa Vivacqua, Henry Lieberman
PAKM
2008
13 years 6 months ago
The Right Expert at the Right Time and Place
Abstract. We propose a unified and complete solution for expert finding in organizations, including not only expertise identification, but also expertise selection functionality. T...
Pavel Serdyukov, Ling Feng, Arthur H. van Bunninge...
SOCINFO
2010
13 years 3 months ago
Dynamic Context-Sensitive PageRank for Expertise Mining
Abstract. Online tools for collaboration and social platforms have become omnipresent in Web-based environments. Interests and skills of people evolve over time depending in perfor...
Daniel Schall, Schahram Dustdar
GROUP
2007
ACM
13 years 8 months ago
Searching for experts in the enterprise: combining text and social network analysis
Employees depend on other people in the enterprise for rapid access to important information. But current systems for finding experts do not adequately address the social implicat...
Kate Ehrlich, Ching-Yung Lin, Vicky Griffiths-Fish...
ETS
2000
IEEE
93views Hardware» more  ETS 2000»
13 years 4 months ago
OWL: A Recommender System for Organization-Wide Learning
Wedescribe the use of a recommendersystem to enable continuousknowledgeacquisition and individualized tutoring of application software across an organization. Installing such syst...
Frank Linton, Deborah Joy, Hans-Peter Schaefer, An...