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CIKM
2008
Springer
13 years 11 months ago
2008
Springer
Protecting sensitive information while preserving the shareability and usability of data is becoming increasingly important. In call-centers a lot of customer related sensitive in...
LREC
2008
13 years 10 months ago
2008
Being the client's first interface, call centres worldwide contain a huge amount of information of all kind under the form of conversational speech. If accessible, this infor...