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» Exploring Mobile Service Adoption: Customer Preferences
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HICSS
2009
IEEE
114views Biometrics» more  HICSS 2009»
13 years 11 months ago
Exploring Mobile Service Adoption: Customer Preferences
Mobile technologies are gaining more popularity and diffusing into every aspect of our lives. Value Added Services (VAS) have a huge impact on consumers’ usage patterns. They ar...
Banu Kargin, Nuri Basoglu, Tugrul U. Daim
ICMB
2005
IEEE
128views Business» more  ICMB 2005»
13 years 10 months ago
Mobile Customer Relationship Management: An Explorative Investigation of the Italian Consumer Market
Mobile Customer Relationship Management (CRM) services seem to have all the characteristics commonly associated to successful mobile services and have accordingly been predicted a...
Giovanni Camponovo, Yves Pigneur, Andrea Rangone, ...
IJEB
2008
101views more  IJEB 2008»
13 years 4 months ago
Applying a Customer Value Model in mobile communication business
: Communication services are currently confronted with large changes due to the price erosion of services and the entry of new service providers. The gap has been filled with diffe...
Mikko Pynnönen, Jukka Hallikas
ACMICEC
2004
ACM
149views ECommerce» more  ACMICEC 2004»
13 years 10 months ago
Emerging customer trends towards mobile music services
Elaborating on the rapid evolution of mobile entertainment services, this paper investigates customers’ preferences and attitudes towards mobile music services in Europe through...
Pavlos Vlachos, Adam P. Vrechopoulos