Our research explored factors that impacted the use of wikis as a tool to support the dissemination of knowledge within an enterprise. Although we primarily talked to a population...
Lester J. Holtzblatt, Laurie E. Damianos, Daniel W...
This is a case study about the early adoption and use of micro-blogging in a Fortune 500 company. The study used several independent data sources: five months of empirical micro-b...
This case study describes the adoption of an enterprise identity management(IdM) system in an insurance organization. We describe the state of the organization before deploying th...
Pooya Jaferian, David Botta, Kirstie Hawkey, Konst...
- Poor data in information systems impede the quality of decision-making in many modern organizations. Manual business process activities and application services are never execute...
Returns caused by the delivery of incorrect items constitute a major problem for non-automated warehouses. Returns not only create extra costs, they also aggravate customers. Most...
Christian Prause, Markus Eisenhauer, Lukas Gillman...