While usability methods such as user studies and inspections can reveal a wide range of problems, they do so for only a subset of an application’s features and states. We presen...
In some applications such as filling in a customer information form on the web, some missing values may not be explicitly represented as such, but instead appear as potentially va...
– A prototype Internet Research Support System is presented based on earlier work on the modeling of online reading behavior and evaluating the reading process and its outcomes. ...
Nasiroh Omar, Colin Higgins, Colin G. Harrison, Di...
Evaluating user preferences of web search results is crucial for search engine development, deployment, and maintenance. We present a real-world study of modeling the behavior of ...
Eugene Agichtein, Eric Brill, Susan T. Dumais, Rob...
Abstract. In its core, the Semantic Web is about the creation, collection and interlinking of metadata on which agents can perform tasks for human users. While many tools and appro...