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WWW
2011
ACM
13 years 6 days ago
Finding our way on the web: exploring the role of waypoints in search interaction
Information needs are rarely satisfied directly on search engine result pages. Searchers usually need to click through to search results (landing pages) and follow search trails b...
Ryen W. White, Adish Singla
WWW
2011
ACM
13 years 6 days ago
Addressing people's information needs directly in a web search result page
Web search engines have historically focused on connecting people with information resources. For example, if a person wanted to know when their flight to Hyderabad was leaving, a...
Lydia B. Chilton, Jaime Teevan
CHI
2010
ACM
14 years 3 days ago
A longitudinal study of how highlighting web content change affects people's web interactions
The Web is constantly changing, but most tools used to access Web content deal only with what can be captured at a single instance in time. As a result, Web users may not have a g...
Jaime Teevan, Susan T. Dumais, Daniel J. Liebling
CHI
2011
ACM
12 years 8 months ago
No clicks, no problem: using cursor movements to understand and improve search
Understanding how people interact with search engines is important in improving search quality. Web search engines typically analyze queries and clicked results, but these actions...
Jeff Huang, Ryen W. White, Susan T. Dumais
SIGMETRICS
2006
ACM
174views Hardware» more  SIGMETRICS 2006»
13 years 11 months ago
Understanding the management of client perceived response time
Understanding and managing the response time of web services is of key importance as dependence on the World Wide Web continues to grow. We present Remote Latency-based Management...
David P. Olshefski, Jason Nieh